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Groupware Careers

Accounts Receivable & Collections (HQ)

Who we are:

As a leading IT solutions provider since 1992, Groupware Technology specializes in data center infrastructure and cloud computing solutions, rack integration services and first call support. We understand that IT is an integral component of our customers’ enduring success. “We answer the call” is our mission and brand promise and drives every aspect of our business. We achieve our promise by delivering positive outcomes for our clients through excellent customer service, technology and teamwork. We strive to solve their business problems with solutions that reduce costs and complexity, increase flexibility and improve performance and competitiveness.

Groupware believes having fun and giving back are vital to its success, so we regularly schedule company events and give back to the community.

We are looking for an individual who is incredibly detail-oriented, enjoys working with many different departments, loves learning and always looking for new ways to streamline and improve a process. This role will provide support in the following ways but are not limited to: Providing manufacturer partner and distribution partner guidance to the Executive Team, Sales, Engineering and Marketing, Groupware customers, manufacturing partners and distribution partners. Primary responsibility is supporting partner programs and reseller requirements to ensure that Groupware remains in good standing with partner requirements and is maximizing the programs, rebates, demonstration equipment, SPIFFs, etc. made available to Groupware by our manufacturer partners and distribution partners. May attend product and development training as necessary or when invited by partners and/or vendors.  May attend manufacturing partner conferences as needed.

Position Summary:

The Accounts Receivable/Collections Specialist is responsible for providing financial and clerical services that ensures prompt and efficient revenue generation for the accounts they are assigned. This role processes all accounts receivable transactions which include but are not limited to: securing revenue by creating and verifying invoices, maintaining collections and posting payment receipts.

Essential Roles & Responsibilities:

  • Creates, reviews and submits invoices for assigned accounts utilizing the NetSuite system.
  • Applies customer payments daily by recording wire/ACH, check or credit card transactions.
  • Prepares daily bank deposits through the online Wells Fargo deposit process.
  • Performs daily collections review within assigned accounts and makes collection calls as needed.
  • Investigates and resolves any discrepancies or inquiries by researching the sales order record and through communication with the sales and purchasing teams.
  • On a daily to weekly basis, reviews the AR aging and updates system with noted details against open invoices, credit memos and customer deposits.
  • Researches and processes all returns, bad checks, unallocated funds, open customer deposits and credit memos.
  • Performs new customer set up and credit limit requests through the NetSuite system.
  • Maintains accounts receivable records and files for active and current customers.
  • Completes all month-end closing tasks specific to accounts receivable.
  • Assists with the annual audit requirements, invoicing, and any customer or system related issue that arises.
  • Contributes to the success of the department by exceeding the quarterly cash forecast, outstanding AR metrics, and customer service.

Essential Core Competencies (Skills and Abilities):

  • Bachelor’s degree in Accounting or related field required.
  • Minimum of two years Accounts Receivable experience.
  • Working knowledge with ERP systems such as NetSuite is desired.
  • Proficient in MS Office Suite.

About Groupware Technology

Who we are

Groupware Technology, Inc. is a leading datacenter infrastructure solution provider that delivers services and solutions to customers to increase business and IT agility, and increase ROI on technology investments. Our commitment to our customers is to help optimize their existing IT assets, evaluate and implement new technologies and provide a roadmap toward cloud-centric infrastructure models. Groupware specializes in data center infrastructure and cloud computing solutions, rack integration services and first call support.

Groupware believes having fun and giving back are vital to its success so we regularly schedule company events and give back to the community.

Ready to work at Groupware?

Contact Us