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Groupware Careers

Inside Sales Representative – Named Accounts (HQ)

Who we are:
Groupware Technology, Inc. is a leading technology solution provider that enables our customers to increase business agility and maximize their return on technology investments. Our commitment to our customers is to help optimize their existing technology assets, evaluate and implement new technologies and provide a roadmap toward next generation infrastructure models. Groupware specializes in data center infrastructure and cloud computing solutions, rack integration services and first call support.

Groupware’s core values are Customer Service, Excellence, Fun and Giving Back. In support of our values, we work hard to ensure the Customer receives industry-leading service, we schedule fun customer and company events and we work together to give back to the community.

 

Essential Responsibilities and Duties:

  • Provide direct support to Account Managers, partners, vendors and internal resources to ensure open communication and delivery of solutions to our customers.
  • Work closely with customers to make product selections based on technical requirements and budget constraints.
  • Use manufacturers’ configuration tools and data sheets to build and validate technical solutions.
  • Have a fundamental knowledge of servers, storage, networking, and the different components of an enterprise data center.
  • Work closely with Sales Operations for order placement, order status and change orders as well as delivery status, expedites, delays partial shipments or other issues as they occur.

 

Essential Core Competencies:

  • Customer-first mentality
  • Strong work ethic
  • Responsive, resourceful, and organized
  • Fine attention to detail with an emphasis on accuracy and quality of work
  • Able to work independently to solve complex problems without a defined path
  • Multi-task in a very fast-paced, high pressure environment
  • Manage time effectively and adapt quickly to changing priorities
  • Team player who works productively with wide range of people
  • Effective listening and communication skills (verbal and written)
  • Able to handle difficult situations with professionalism, diplomacy, and tact
  • Enthusiastic and highly motivated individual
  • Ability to manage work load in a time-sensitive environment
  • Strong working knowledge of Excel, Word and the Internet is expected

Applicants should apply to Human Resource. No phone calls please

About Groupware Technology

Who we are

Groupware Technology, Inc. is a leading datacenter infrastructure solution provider that delivers services and solutions to customers to increase business and IT agility, and increase ROI on technology investments. Our commitment to our customers is to help optimize their existing IT assets, evaluate and implement new technologies and provide a roadmap toward cloud-centric infrastructure models. Groupware specializes in data center infrastructure and cloud computing solutions, rack integration services and first call support.

Groupware believes having fun and giving back are vital to its success so we regularly schedule company events and give back to the community.

Ready to work at Groupware?

Contact Us