Groupware Careers

Inside Sales Specialist (HQ)

Essential Responsibilities and Duties:

  • Provide direct support to Enterprise Account Managers, partners and internal resources to ensure open communication and delivery of solutions to our customers.
  • Work with Marketing to create and deploy programs to engage new customers, inclusive of outbound calls, email and social media platforms.
  • Work closely with customers to make product selections based on technical requirements and budget constraints.
  • Use manufacturers’ configuration tools and data sheets to build and validate technical solutions.
  • Have a fundamental knowledge of servers, storage, networking and the different components of an enterprise data center.
  • Work closely with partner channel sales teams to identify technologies to best meet customer requirements.
  • Deliver product presentations to potential customers and prospects.
  • Schedule meetings for Enterprise Account Managers to discuss benefits of technology solutions.
  • Participate in OEM training programs.
  • Report sales activity (phone calls, emails, meetings, proposals and wins) to partner marketing team.

Essential Core Competencies:

  • Customer-first mentality
  • Strong work ethic
  • Responsive, resourceful, and organized
  • Fine attention to detail with an emphasis on accuracy and quality of work
  • Able to work independently to solve complex problems without a defined path and multi-task in a very fast-paced, high pressure environment
  • Manage time and workload effectively and adapt quickly to changing priorities
  • Team player who works productively with wide range of people
  • Effective listening and communication skills (verbal and written)
  • Able to handle difficult situations with professionalism, diplomacy and tact
  • Enthusiastic and highly motivated individual
  • Strong working knowledge of Excel, Word, PowerPoint, email and the Internet is expected

About Groupware Technology

Who we are

Groupware Technology, Inc. is a leading datacenter infrastructure solution provider that delivers services and solutions to customers to increase business and IT agility, and increase ROI on technology investments. Our commitment to our customers is to help optimize their existing IT assets, evaluate and implement new technologies and provide a roadmap toward cloud-centric infrastructure models. Groupware specializes in data center infrastructure and cloud computing solutions, rack integration services and first call support.

Groupware believes having fun and giving back are vital to its success so we regularly schedule company events and give back to the community.

Ready to work at Groupware?

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